State Farm® Insurance Agent Mike Pullen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gurminder Singh
April 18, 2026
5
out of
5
rating by Gurminder Singh
"Always very helpful!"
We responded:
"Thanks so much for the kind words. We appreciate you staying in touch with us. "
Vivek Gupta
April 17, 2026
5
out of
5
rating by Vivek Gupta
"I have been working with Mike Pullen State Farm for several years and continue to be impressed by the level of service and professionalism from the team. Mike and Mara are consistently responsive, knowledgeable, and easy to work with. Most recently, they helped me with an update to my policy and made the process seamless from start to finish. Their communication is excellent, they move quickly, and they always make sure the details are handled correctly. It is rare to find an insurance agency that combines strong customer service with real expertise and responsiveness. I would highly recommend Mike, Mara, and the entire team."
We responded:
"Thanks so much Vivek. I appreciate you & your continued support. Your kind comments are much appreciated as we finish a fantastic year thanks to great customers like you. "
Bo Pang
April 13, 2026
5
out of
5
rating by Bo Pang
"I have good experience with Mike and his team managing my insurance with statefarm. They are very professional and fast response handing your request, whether that’s a new quote or change of coverage. You will have this trusted relationship build from day one and carry forward."
We responded:
"Much appreciated Bo! We pride ourselves on quick responses & efficient interactions. You've certainly made that easier for us to accomplish. "
S. D.
April 9, 2026
5
out of
5
rating by S. D.
"The best! For all your insurance needs, this is the go to spot!"
We responded:
"We appreciate the kind words. We always love the first shot to earn your business. Thankfully, State Farm is usually a great option for all your insurance needs. Full transparency, we aren't great @ "all things insurance" but we'll always be honest when there are better options for your circumstances. We pride ourselves on being ethical & honest. We'll always recommend the best path for you, even if it's not with our agency. "
Donald Leonard
March 13, 2026
5
out of
5
rating by Donald Leonard
"The people at Pullen insurance agency are very helpful and easy to work with. They make a sincere effort to make insurance coverage understandable and easy."
We responded:
"Thanks for much for the kind words. We know that you have many choices when it comes to auto & home insurance. I truly feel you've made the right choice with State Farm & our office. I'm fortunate to have a team with expertise & the passion to help people. We appreciate your loyalty! "
Danelle Boose
February 26, 2026
5
out of
5
rating by Danelle Boose
"The team and staff at Pullen agency is a 5/5. They are amazing and always get the job done promptly, efficiently and are always willing to help."
We responded:
"Thanks so much Danelle. We appreciate the kind words. You & your family make it easy for us to be efficient & prompt. Thanks so much for the loyalty over the years. "
Steven Smith
February 25, 2026
4
out of
5
rating by Steven Smith
"Responsive staff."
We responded:
"Much appreciated Steven. We will continue to do our part to be responsive & helpful when you call us. Claims are never convenient for customers but we are here to support you if the claims office stumbles for you. Most of the time, it's a miscommunication & we can easily reconcile it. Thanks again for leaving a note about your positive experience. "
Gerri and Alan Frey
February 24, 2026
5
out of
5
rating by Gerri and Alan Frey
"Very kind and patient. She was able to answer all my questions and was understanding of my situation. We’ve been customers over 40 years and have been happy with the service we receive."
We responded:
"Thanks Gerri. We love hearing from our loyal & "tenured" customers. As a company, State Farm appreciates you & my agency positively appreciates your trust in our team. We will continue to be responsive to your needs & strive to deliver consistent & accurate expertise in our products, claims etc. You've certainly earned that respect over the last 40yrs"
Kirk Handley
February 19, 2026
5
out of
5
rating by Kirk Handley
"Been working with Mike Pullen’s office in Naperville for many years and the service has never failed us."
We responded:
"Thanks so much for taking the time to comment & trusting our office over the years. Me & my staff truly appreciate the partnership with you & your family."
Michele Drews
February 17, 2026
5
out of
5
rating by Michele Drews
"I have been with Mike Pullen’s office since I divorced almost 15 yrs ago. I was clueless and scared setting up all new accounts and he and his incredible staff walked me through everything and they have been that consistent and fantastic/helpful over these 15 years. Highly recommend!"
We responded:
"Thanks so much Michele. We certainly enjoy working with you & your wonderful family. The trustworthiness & responsive communication goes both ways. We appreciate you being on top of things as well. It makes life go right for everyone. "
Neil Mehra
February 6, 2026
5
out of
5
rating by Neil Mehra
"They're great! Always super helpful and supportive with our evolving needs. Mara is exceptional!"
We responded:
"Neil, we appreciate your kind words. Yes, Mara is a unique talent in our office. She's responsive, trustworthy & her expertise is unmatched. We are lucky to have her & we are lucky to have you as a valued customer"
Erik Hatch
December 19, 2025
5
out of
5
rating by Erik Hatch
"Have used Mike Pullen State Farm for several years. Excellent customer service for everything I’ve needed."
We responded:
"Erik, your kind words are much appreciated. I wish you & your family a joyous holiday season & prosperous 2026... "
Cody Adams
November 24, 2025
5
out of
5
rating by Cody Adams
"Wonderful! We worked with Mara who was very experienced, professional, and willing to help. Highly recommend!"
We responded:
"Cody, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! Yes, Mara is awesome & a great leader of our team here @ our agency. We are super lucky to have her. -- Mike"
Richard Tronolone
November 24, 2025
5
out of
5
rating by Richard Tronolone
"The representatives at the Mike Pullen State Farm Agency have been friendly, knowledgeable, and always willing to assist with any questions or concerns I had. Whenever I needed to file a claim after an accident, the process was straightforward and stress-free and I felt supported every step of the way. I’ve been with State Farm Insurance for over 30 years and that will never change!"
We responded:
"We truly appreciate your loyalty & the time you took to post this complimentary review. It's perfect timing w/ the Thanksgiving holiday fast approaching & we are certainly thankful for customers like you & your family. "
Dr. Derrick Williamson
November 14, 2025
5
out of
5
rating by Dr. Derrick Williamson
"Great Agent, been a client for 25 years. Great customer service."
We responded:
"Thanks Dr. Williamson. Great customers(like you) make it easy to provide service that's appreciated. "
Raghu Baddi
November 4, 2025
5
out of
5
rating by Raghu Baddi
"I had an urgent situation needing homeowners rental insurance to close on a property sale the next day. Cheyenne from Mike Pullen’s State Farm office went above and beyond — she even spoke directly with my attorney to ensure every detail was correct, and had the policy ready in less than an hour. Exceptional professionalism and genuine customer care — truly impressive service! Thank you Cheyenne."
We responded:
"Wow! Thanks so much for taking the time to compliment Cheyenne & her efforts. She's a great asset both personally & professionally. I'm lucky to have her on our team & I'll make sure she sees this note. I'm glad things worked out & looking forward to our business relationship moving forward. Thanks, Mike "
Amber Enke
September 9, 2025
5
out of
5
rating by Amber Enke
"The office staff is extremely helpful and friendly."
We responded:
"Amber, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Mike"
Lynn Effner
August 28, 2025
5
out of
5
rating by Lynn Effner
"Mike and his team at State Farm have never EVER disappointed us. They are always timely and reliable in their responses to any of our questions for 20+ YEARS! Highly Highly recommend using Mike and his team at State Farm as the source for Property and Casualty Insurance."
We responded:
"Thanks Lynn. Our team has always enjoyed working with you & your family. "
Mark Manock
August 20, 2025
5
out of
5
rating by Mark Manock
"I have had numerous conversations with this office from the receptionist to Mike directly himself. Every time I come away more educated on all insurance matters as well as fully satisfied my interests are being served. My experience with insurance claims has State Farm above all others and when combined with this specific office and their customer care causes me to highly recommend."
We responded:
"Mark - My team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Mike"
Sheri Thomas
August 14, 2025
5
out of
5
rating by Sheri Thomas
"Mara was amazing, patient and informative!! Solved my problem!"
We responded:
"A good insurance professional is a good problem solver! Thanks, Sheri we are so lucky to have Mara. We appreciate your review -Mike & team"
Sully Dirilten
June 25, 2025
5
out of
5
rating by Sully Dirilten
"Mike and the whole team are great to work with. Adding cars, drivers, changing coverage is all very easy with their help."
We responded:
"Thanks Sully. We appreciate you & all of the business your family brings to our office. Great customers make it all worth the effort. "
Dennis Giroux
June 6, 2025
5
out of
5
rating by Dennis Giroux
"Super helpful as always. Mike and his team take the pain out of insurance. You get a real person that is helpful, not just a computer screen and AI."
We responded:
"Thanks for taking the time to show your appreciation. I love your perspective & certainly appreciate you as a client. "
Tina Coleman
May 30, 2025
5
out of
5
rating by Tina Coleman
"Prompt, attentive service every time!"
We responded:
"Thanks so much for taking the time to leave a review. The positive feedback is great for my staff to hear & see. We appreciate your business as well. "
Tyler Madsen
May 23, 2025
5
out of
5
rating by Tyler Madsen
"We have been loyal customers for years. They have always been helpful and kind whenever we call or need assistance. Staff is professional and patient. I would highly recommend them."
We responded:
"Tyler, Thank you for your continued loyalty and trust over the years! We're so glad to hear that our team has consistently provided helpful, kind, and professional service. Your recommendation means a lot to us, and we truly appreciate the opportunity to support you whenever you need us. - Mike"
Steve Reiff
May 23, 2025
5
out of
5
rating by Steve Reiff
"very fast response to my questions and follow up with accurate information"
We responded:
"Steve, Thank you for your feedback! We’re glad to hear you received quick responses and accurate information. Providing reliable and timely service is always our goal, and we appreciate your kind words! - Mike"